Terms & Conditions, Privacy Policy

Effective date: November 23, 2024

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Terms and Conditions:

These programs are designed for personal growth and educational purposes. They are not a substitute for professional therapy, counselling, or medical advice. Please consult a qualified professional for any health-related concerns (note, Kelly Thorarinson is a Registered Social Worker for Ontario, Canada only).

Results from participating in this course may vary. Individual success depends on your personal efforts, circumstances, and engagement with the material.

All course materials, including meditations, exercises, artwork and content, are the intellectual property of Soul Nurture Project. Reproduction, distribution, or sharing of these materials without permission is prohibited.

Participation in group discussions, including the private Facebook community, is optional. Please respect the confidentiality of others and refrain from sharing private information outside the group.

Some exercises may evoke strong emotions. Please participate at your comfort level. If you experience distress or discomfort, seek guidance from a qualified professional.

All payments are non-refundable once the program begins. If you cancel prior to the start date, you may request a refund within 14 days.

Access to course materials relies on third-party platforms. While we strive to ensure smooth delivery, we are not responsible for technical issues beyond our control.

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Privacy Policy

Soul Nurture Project ("we," "us," "our") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our courses, coaching services, and related resources.

By using our services, you consent to the practices outlined in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

1. Information We Collect

We may collect personal information that you provide to us directly or indirectly through your use of our services. This information may include, but is not limited to:

  • Personal Information: Name, email address, phone number, billing information.
  • Course/Coaching Information: Responses to coaching questionnaires, session notes, and any other information shared during your interactions with us.
  • Payment Information: We use third-party payment processors (such as PayPal or Kajabi Pay) for transactions and do not store your credit card or payment details directly.
  • Technical Information: Information about your device, IP address, browser type, operating system, and usage patterns on our website.
  • Cookies: We may use cookies to enhance your user experience and to track site usage. You can manage cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide Services: To deliver the courses, coaching, and other services you have requested.
  • To Communicate with You: To send you important updates, newsletters, reminders, and responses to inquiries.
  • To Process Payments: To process transactions and manage your account or subscription.
  • To Improve Our Services: To analyze usage patterns, improve our website and course offerings, and personalize your experience.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, or legal processes, including protecting our rights and preventing fraud.

3. Third-Party Platforms and Payment Processors

We use third-party platforms and payment processors to facilitate certain services, including payments and course access:

  • Kajabi: We use Kajabi as our platform for hosting and delivering our courses and coaching programs. By using our services, you agree to Kajabiā€™s privacy policy, which can be reviewed at https://www.kajabi.com/privacy.
  • PayPal and Kajabi Pay: We use PayPal and Kajabi Pay to process payments for our courses and services. These platforms collect and process payment information. We do not store your credit card or payment details directly. Please review their respective privacy policies:

By making payments through these platforms, you consent to the collection and processing of your payment information by them.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except as outlined in this policy:

  • Service Providers: We may share your information with third-party service providers who assist us in delivering our services (e.g., payment processors, email service providers).
  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request (e.g., subpoenas, court orders).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may update or correct any inaccurate information.
  • Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise your rights, please contact us using the information provided below.

7. International Users and Data Protection

Soul Nurture Project operates globally, and by using our services, you agree to the collection, transfer, and processing of your personal information in countries outside of your own jurisdiction, including in countries that may not offer the same level of data protection as your home country. We take steps to comply with applicable international data protection laws, including the European Union's General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other regional privacy laws.

  • European Union (GDPR): If you are located in the European Union, you have additional rights under the GDPR, including the right to access, rectify, or delete your personal data, as well as the right to restrict processing or object to it. You also have the right to lodge a complaint with a supervisory authority.
  • California (CCPA): If you are a resident of California, you have the right to request information about the personal data we collect, as well as to delete certain data and opt-out of the sale of your personal information (if applicable).

For more information on your rights under these laws, please contact us at the details provided below.

8. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once it is no longer necessary, we will delete or anonymize your information in accordance with our data retention policies.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.

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Contact Us

If you have any questions, concerns or complaints about this Terms & Conditions or Privacy Policy, please contact us:

  • By email:Ā [email protected]
  • By visiting this page on our website:Ā www.soulnurtureproject.com/contact
  • By phone number:Ā search Kelly Thorarinson on Whatsapp or Telegram
  • By mail:Ā 68 West Deane Park Drive, Etobicoke, ON M9B 2R9